Refund Policy

Effective Date: 04/10/2025

Thank you for choosing Digital Assets. We provide high-quality digital products including eBooks, templates, software resources, guides, and other downloadable content. Since these are digital downloads, they are non-returnable. Please review our Refund Policy carefully before making a purchase.

1. Digital Product Policy

All purchases made on DigitalAssets.us.cc are final and non-refundable. Once a product has been downloaded or accessed, we cannot issue refunds due to the intangible and irreversible nature of digital goods.

2. Exceptions – When a Refund May Be Considered

In limited cases, we may consider issuing a refund or replacement if:

  • Technical issues prevent you from accessing or downloading the product, and we cannot resolve the issue within 72 hours.

  • Duplicate payment was made by mistake (e.g., you were charged twice for the same product).

  • The file delivered is corrupted or broken, and cannot be replaced.

To request a refund under these conditions, you must:

  • Contact us within 3 days of purchase

  • Provide a valid order number and details of the issue

  • Attach screenshots or proof of the error (if applicable)

If your claim is valid, refunds will be processed within 7–15 business days. Refund requests outside these conditions will not be considered.

3. No Refunds For

We do not offer refunds in the following situations:

  • Change of mind after purchase

  • Wrong product selection

  • Compatibility issues (if not clarified before purchase)

  • Failure to read the product description carefully

4. File Access Support

If you face issues such as broken download links or file access errors, please contact us immediately at:

📞 +91 7039727227
🌐 https://digitalassets.us.cc

We will assist you promptly to resolve access issues.

5. Chargebacks & Disputes

Filing a chargeback without first contacting us will be treated as a fraudulent claim and may result in a permanent ban from future purchases.

We encourage you to reach out first—we are committed to resolving issues fairly and quickly.

6. Contact Information

For any questions or concerns regarding this Refund Policy, please contact:

Digital Assets Support
📞 +91 7039727227
📧 support@digitalassets.us.cc
🌐 https://digitalassets.us.cc